Privacy Policy

Last Updated: June 23, 2025

1. Information We Collect

We collect the following information through Facebook Messenger interactions:

• User’s public Facebook profile (name, profile picture)
• Messenger ID (PSID)
• Message content sent to our page
• Booking information or contact details shared by the user

2. How We Use the Information

• To respond to user messages via automation
• To assist with customer support and reservations
• To improve user experience and communication

3. Data Sharing and Disclosure

We do not sell or share personal data with third parties, except when required by law or to fulfill a service requested by the user.

4. Data Storage and Security

We take reasonable technical measures to protect user data and limit access to authorized personnel only.

5. User Rights

Users may request access, correction, or deletion of their personal data by contacting us.

6. Contact

For any inquiries related to privacy, contact us at:
Email: info@protrade.sr

7. Policy Updates

This policy may be updated occasionally. Changes will be reflected on this page.